For Gainesville, Florida, being a citizen-centered city is a priority. Mayor Lauren Poe and City Manager Anthony Lyons have created opportunities to collaborate with residents when developing innovations and determining how the City sets its goals. However, the City’s ability to use data to measure its progress on meeting these goals was limited. As the City began to relaunch a strategic planning process, Mayor Poe and City Manager Lyons asked What Works Cities to work alongside their team to help improve the City’s use of data and evidence to evaluate the community model priority.
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Oklahoma City leadership has remained committed to transforming the City, particularly downtown, over the last 20 years and is committed to using data and evidence to improve service delivery. However, one of the biggest challenges for leadership has been keeping up with the increased demand for services in the wake of narrowing revenue streams. Former Mayor Mick Cornett asked What Works Cities to help the City enhance its use of data and evidence and its procurement processes to ensure the best outcomes for the infrastructure projects.
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As the City of Olathe, Kansas, has grown, so has its interest in using data to improve services provided to residents. To expand such efforts, Mayor Michael Copeland and City Manager Michael Wilkes asked What Works Cities to work with Olathe to improve data transparency and the use of performance measures, specifically regarding transportation.
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The City of Long Beach has a history of leveraging new and innovative ways of improving the lives of their residents, the success of their businesses, and the outcomes of their youth and education institutions. To elevate this priority and raise the profile of data-oriented work in the City, Mayor Garcia and City Manager West asked What Works Cities to help Long Beach upgrade its data management and performance analytics practices in order to provide better support for current and prospective local businesses.
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In August 2016, Tempe City Council approved a revised strategic framework focused on better using metrics to track five priority areas and restructuring small parts of the city government to best meet those needs. To help supplement this work, Mayor Mark Mitchell and the City Council asked What Works Cities to provide support that would enhance the City’s performance management and make municipal data more consumable and scalable for agencies and residents.
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Cape Coral was, along with many other mid-sized Florida cities, hit particularly hard by the real-estate bust and Great Recession. In a cash-strapped environment, the Mayor made a commitment to using data and evidence to meet city goals. What Works Cities experts worked with city staff to understand how open data fit into operations and to establish a plan for a future open data effort.
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The City of Seattle has been working for years to develop comprehensive and sustainable plans to address the problems of housing and homelessness. To support this work, the City asked What Works Cities (WWC) to help departments establish a framework for performance management that tracks progress toward housing goals; to work with the City’s technology team to implement an open data policy that aligns with citywide strategic goals, and balances privacy and transparency; and to reform the City’s contracting system around homelessness so that it measures outcomes-focused indicators.
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Fort Lauderdale has been producing strong data but was not in the habit of releasing those data publicly; city leaders hadn’t fully demonstrated how that plan is a main driver of the city budget. Fort Lauderdale enlisted What Works Cities to help the City use the data it was collecting to identify solutions to increase efficiency and improve service delivery.
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Fort Collins Mayor Wade Troxell and City Manager Darin Atteberry asked What Works Cities to help advance the City’s use of data and evidence to improve its ability to deliver results for residents, both through increasing internal use of city data as well as making more data available through the City’s open data portal.
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In looking to bring in new tools to drive their work forward, Scottsdale Mayor Lane and the City Council asked What Works Cities to help make municipal data more consumable and scalable for agencies and residents. They also asked WWC to help the City increase the effectiveness of day-to-day operations through low-cost evaluations based on behavioral science.
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