Build a Government Residents Can Count On

WELL-MANAGED CITIES SHARE THE SAME MISSION: TO DELIVER RESULTS IN THE MOST EFFECTIVE WAY POSSIBLE.

What Works Cities Certification recognizes and celebrates local governments for their exceptional use of data to inform policy and funding decisions, improve services, create operational efficiencies, and engage residents. The Certification program assesses cities on their data-driven decision-making practices, such as whether they are using data to set goals and track progress, allocate funding, evaluate the effectiveness of programs, and achieve desired outcomes. These data-informed strategies enable Certified Cities to be more resilient, respond in crisis situations, increase economic mobility, protect public health, and increase resident satisfaction.